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  • Measuring the Success of Coaching

    A Step-by-Step Guide for Measuring Impact and Calculating ROI

    How can you develop an effective means for measuring return on investment (ROI) in coaching? With its two dedicated sections, Measuring the Success of Coaching discusses both the principles behind measuring ROI in coaching (including specific protocols for objectively measuring ROI in coaching programs), as well as delivering a broad array of pragmatic, applicable case studies from a range of ... Read more

    $40.79 CAD or Free with Kobo Plus

  • Off the Deep End

    by Jack Phillips ...
    The once star profiler for the FBI, Doug ONeal, who has been able to capture the greatest of serial killers, rapists, and criminals, comes back to San Francisco to find the worst of them. Because of this killer's background, the FBI has never even known he existed. Doug has only suspected that he exists.The FBI puts together a task force with the San Francisco police, Anne Borges, and Jeff Shinn ... Read more

    $8.69 CAD

  • People Skills for Policy Analysts

    Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but excellent people skills as well. Those "people skills" include the ability to manage professional relationships, to learn from others about policy issues, to give presentations, to work in teams, to resolve conflict, to write for multiple ... Read more

    $65.99 CAD or Free with Kobo Plus

  • Designing Virtual Learning for Application and Impact

    50 Techniques to Ensure Results

    Show the value of virtual learning to demonstrate business impact.In Designing Virtual Learning for Application and Impact, virtual learning expert Cindy Huggett teams with evaluation experts Jack and Patti Phillips and learning transfer authority Emma Weber to create a guidebook for TD practitioners to ensure that their online programs achieve measurable results beyond the virtual classroom.This ... Read more

    $40.79 CAD or Free with Kobo Plus

  • Performance Consulting

    A Strategic Process to Improve, Measure, and Sustain Organizational Results

    "A potent tool and practical resource for everyone who practices in the talent development and organizational improvement field." —Chip R. Bell, author of Inside Your Customer's ImaginationNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One ... Read more

    $17.59 CAD or Free with Kobo Plus

  • The Cost of My Faith

    How a Decision in My Cake Shop Took Me to the Supreme Court

    by Jack Phillips ...
    Master cake artist and a man of profound faith, Jack Phillips found himself in the middle of one of the highest-profile religious freedom cases of the century.In July 2012, two men came to Jack Phillips's shop requesting a custom wedding cake celebrating their same-sex marriage. In a brief exchange, Jack politely declined the request, explaining that he could not design cakes for same-sex weddings ... Read more

    $15.99 CAD

  • Revenge of the Beast

    Illustrated by Isabelle Follath ...
    Series series The Beast and the Bethany
    *Lemony Snicket meets Roald Dahl in this “wickedly funny” (Kirkus Reviews), deliciously macabre, and highly illustrated sequel to The Beast and the Bethany in which Bethany and Ebenezer try to turn over a new leaf, only to have someone—or some*thing—thwart them at every turn.Once upon a very badly behaved time, 511-year-old Ebenezer kept a beast in his attic. He would feed the beast all manner of ... Read more

    $9.99 CAD

  • Battle of the Beast

    Illustrated by Isabelle Follath ...
    Series series The Beast and the Bethany
    Lemony Snicket meets Roald Dahl in this “fresh game of cat and mouse” (Kirkus Reviews) that’s the riotously funny, deliciously macabre, and highly illustrated third book in the middle grade The Beast and the Bethany series in which Bethany and Ebenezer find themselves with a surprising new roommate: the beast itself.After being vanquished in spectacular fashion that included an umbrella with human ... Read more

    $9.99 CAD

  • Maximizing the Value of Consulting

    A Guide for Internal and External Consultants

    Provide organized, efficient, relevant consulting with lasting valueMaximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company. Sponsored by the ROI Institute and the Association of Internal Management Consultants, this book provides a roadmap to ... Read more

    $53.99 CAD

  • Surveys by Design

    Turn Data Collection Into Value Creation

    Better Questions. Better Data. Better Decisions.Surveys are essential to the work of all talent development professionals, but too often, these tools fail to deliver the actionable outcomes organizations need. Surveys by Design is an accessible guide for L&D professionals who need to create effective surveys that:Measure what matters most.Gather reliable data at scale.Serve diverse audiences ... Read more

    $42.99 CAD or Free with Kobo Plus

  • Audiobook

    Rogue Strike (A Troy Stark Thriller—Book #6)

    by Jack Mars ...
    Narrated by Phillip Sacramento ...
    Series Audiobook 6 - A Troy Stark Thriller

    Unabridged

    8 hours 3 min

    “Thriller writing at its best. Thriller enthusiasts who relish the precise execution of an international thriller, but who seek the psychological depth and believability of a protagonist who simultaneously fields professional and personal life challenges, will find this a gripping story that's hard to put down.” --Midwest Book Review, Diane Donovan (regarding Any Means Necessary) “One of the best ... Read more

    Free

  • The Beast and the Bethany

    Illustrated by Isabelle Follath ...
    Series series The Beast and the Bethany
    Lemony Snicket meets Roald Dahl in this “wickedly funny” (James Ponti, New York Times bestselling author), deliciously macabre, and highly illustrated tale of a hungry beast, a vain immortal man, and a not-so-charming little girl who doesn’t know she’s about to be eaten.Beauty comes at a price. And no one knows that better than Ebenezer Tweezer, who has stayed beautiful for 511 years. How, you may ... Read more

    $9.99 CAD