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  • Perfect Phrases for Communicating Change

    Series series Perfect Phrases Series
    THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIMEEmployees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, ... Read more

    $18.99 CAD

  • The SENCo Handbook

    Leading and Managing a Whole School Approach

    This seventh edition of the best-selling The SENCo Handbook has been updated to reflect the impact that the implementation of the SEND Code of Practice (DfE/DoH 2015) has had on policy and practice in schools and for SENCos. It provides vital information on statutory requirements, practical approaches to the SENCo role and responsibilities and perceptive analysis of issues relevant to all schools, ... Read more

    $77.99 CAD

  • Rapid Retooling

    Developing World-Class Organizations in a Rapidly Changing World

    Organizational and individual change is constant—it’s not a race to the finish line. Rapid Retooling explains that organizational change is a cyclical process, and shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and their organization business models to keep pace with technology and economic events. By implementing the strategies and tools presented in ... Read more

    $26.99 CAD or Free with Kobo Plus

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    An essential tool for our post-truth world: a witty primer on logic—and the dangers of illogical thinking—by a renowned Notre Dame professorLogic is synonymous with reason, judgment, sense, wisdom, and sanity. Beinglogical is the ability to create concise and reasoned arguments—arguments that build from given premises, using evidence, to a genuine conclusion. But mastering logical thinking also ... Read more

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  • Perfect Phrases for Building Strong Teams: Hundreds of Ready-to-Use Phrases for Fostering Collaboration, Encouraging Communication, and Growing a Winning Team

    Series series Perfect Phrases Series
    The Right Phrase for Every Situation…Every TimeWhether you're a project manager, department head, or CEO, you have to choose the perfect words to inspire real teamwork. This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire ... Read more

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  • Engaged!

    Outbehave Your Competition to Create Customers for Life

    Customers love it when employees are ENGAGED to deliver an experience. However, it doesn’t come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees’ happiness and productivity, the customer experience, and your company’s profitability. Your company can be one that customers love to do business with … one that turns customers ... Read more

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  • Executing Innovation

    Expert Solutions to Everyday Challenges

    Edited by Harvard Business Review ...
    Series series Pocket Mentor
    The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work ... Read more

    $10.99 CAD or Free with Kobo Plus

  • The High-Impact Sales Manager

    A No-Nonsense, Practical Guide to Improve Your Team's Sales Performance

    Managing a sales team is one of the most important and challenging positions in a company, and it requires a unique set of skills. Unfortunately, many sales managers spend much of their day putting out fires, and moving from problem to problem. Their days consist of an overwhelming number of activities including respond to urgent request from their bosses, resolving customer issues and complaints, ... Read more

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  • Empower Your Inner Manager

    Essential Skills, Self-Assessment, and Effective Planning That Secure Successful Careers

    Competition for management jobs intensifies each year. If you are betting your financial welfare on your next management position and subsequent promotions, you will need to be better prepared to capture these increasingly scarce opportunities. In Empower Your Inner Manager, author Ian R. Mackintosh presents a quick guide to help you assess your management skills and create a personalized plan to ... Read more

    $5.99 CAD

  • Network and Multi-Level Marketing Pro

    The Best Network/Multilevel Marketer Guide for Building a Successful MLM Business on Social Media with Facebook! Learn the Secrets That the Leaders Use Today!

    by Aaron Jackson ...
    Do you want to be successful in Network and Multi-Level Marketing, enabling you to work smarter and not harder? If so then keep reading…Are you feeling overwhelmed on where to start with Network Marketing? Are you unsure on how MLM can grow for you? Are you concerned about rejection and how to deal with it?The solution is Network and Multi-Level Marketing Pro, a valuable tool that will show you ... Read more

    $5.99 CAD or Free with Kobo Plus

  • F M C G Distribution Challenges & Workable Solutions

    by Manal Haddad ...
    FMCG companies today face immense distribution related challenges owing to the complex supply chain structures and intense competition. Surviving is impossible without continuous distribution channel innovation. Companies with exceptional quality distribution systems are able to outperform their competitors, being able to provide higher customer satisfaction, while the rest perish. Some of the ... Read more

    $9.99 CAD