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Showing 1 - 12 of 19 results for “j c spohrer”
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  • Handbook of Service Science

    Edited by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer ...
    Series series Business and Management (R0)
    As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems.Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this ... Read more

    $280.49 CAD

  • Service in the AI Era

    Science, Logic, and Architecture Perspectives

    by Jim Spohrer, Paul P. Maglio, Stephen L. Vargo, Markus Warg ...
    Are you prepared for the coming AI era?AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today’s use of early-stage AI for automation and augmentation, and essential elements of service science, ... Read more

    $25.49 CAD

  • Open Innovation Learning

    Theory building on open sourcing while private sourcing

    by David Ing, Jim Spohrer ...
    Organizations embark on open innovation initiatives to sweep in external knowledge, practices and resources in cooperation with partners. This contrasts to the mainstream private innovation approach of in-house research and development sponsored solely by an incorporated funder, with intellectual property protected by copyright. Few organizations simultaneously engage in both approaches, within ... Read more

    Free

  • Digitalization Across Organizational Levels

    New Frontiers for Information Systems Research

    Edited by Jens Dibbern, Jens Förderer, Thomas Kude, Franz Rothlauf, Kai Spohrer ...
    Series series Business and Management (R0)
    This book covers a broad range of topics related to digitalization. Specifically, it views digitalization across different organizational levels, such as the level of individuals, teams, processes, firms, and ecosystems.It includes a collection of recent research and reflections on the topic that helps to understand the technological foundations of digitalization and its impacts. It also reflects ... Read more

    $179.39 CAD

  • Disability and Video Games

    Practices of En-/Disabling Modes of Digital Gaming

    Edited by Markus Spöhrer, Beate Ochsner ...
    Series series Literature, Cultural and Media Studies (R0)
    This collection intends to fill a long overdue research gap on the praxeological aspects of the relationships between disabilities, accessibility, and digital gaming. It will focus on the question of how Game Studies can profit from a Disability Studies perspective of en-/disabling gaming and issues of disability, (in)accessibility and ableism, and vice versa. Instead of departing from the medical ... Read more

    $204.99 CAD

  • Analytical Frameworks, Applications, and Impacts of ICT and Actor-Network Theory

    Edited by Markus Spöhrer ...
    In a globalized world, one of the most prominent developments in technology has been the advancement of non-human entities. The applications of these entities in media as well as other fields of science have been looked upon as irrelevant for understanding human agency. Analytical Frameworks, Applications, and Impacts of ICT and Actor-Network Theory provides innovative insights into human and non ... Read more

    $183.99 CAD

  • Applying the Actor-Network Theory in Media Studies

    Edited by Markus Spöhrer, Beate Ochsner ...
    Actor-Network Theory (ANT), originally a social theory, seeks to organize objects and non-human entities into social networks. Its most innovative claim approaches these networks outside the anthropocentric view, including both humans and non-human objects as active participants in a social context; because of this, the theory has applications in a myriad of domains, not merely in the social ... Read more

    $183.99 CAD

  • Advances in the Human Side of Service Engineering

    Edited by James C. Spohrer, Louis E. Freund ...
    If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineerin ... Read more

    $136.03 CAD

  • T-Shaped Professionals

    Adaptive Innovators

    by Yassi Moghaddam, MBA, Professor Haluk Demirkan, PhD, Jim Spohrer, PhD ...
    What skills are needed for the future? This book argues for T-shaped professionals who are adaptive innovators, with broad communication skills and deep problem-solving skills.We invite readers to explore this question from the perspective of academics, educators, business practitioners, those in government, as well as researchers trying to measure more precisely just what it means to be a T ... Read more

    $19.99 CAD

  • Handbook of Service Science, Volume II

    Edited by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício, Yuriko Sawatani ...
    Series series Business and Management (R0)
    The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context.The first Handbook of Service Science marked the emergence of ... Read more

    $306.19 CAD

  • Serviceology for Smart Service System

    Selected papers of the 3rd International Conference of Serviceology

    Edited by Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka ...
    Series series Springer Nature Proceedings excluding Computer Science
    Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 ... Read more

    $256.19 CAD

  • Studying the Novice Programmer

    Edited by E. Soloway, J. C. Spohrer ...
    Series series Interacting with Computers Series
    Parallel to the growth of computer usage in society is the growth of programming instruction in schools. This informative volume unites a wide range of perspectives on the study of novice programmers that will not only inform readers of empirical findings, but will also provide insights into how novices reason and solve problems within complex domains. The large variety of methodologies found in ... Read more

    $200.62 CAD