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“henry robben”

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  • The customer leader

    A Leadership Guide to Build Great Business through the Choices Customers Make

    by Rudy Moenaert, Henry Robben ...
    The Customer Leader makes your favorite management books obsolete. You can start emptying and rearranging your bookcase and make room for the Customer Leader. The Customer Leader is an action-packed, no-nonsense page-turner. It helps you to define value, analyze the arena you are competing in, develop a winning value proposition, and build a customer-driven organization. The Customer Leader is ... Read more

    $39.99 CAD or Free with Kobo Plus