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  • Political Turbulence

    How Social Media Shape Collective Action

    How social media is giving rise to a chaotic new form of politicsAs people spend increasing proportions of their daily lives using social media, such as Twitter and Facebook, they are being invited to support myriad political causes by sharing, liking, endorsing, or downloading. Chain reactions caused by these tiny acts of participation form a growing part of collective action today, from ... Read more

    $36.99 CAD

  • Information Technology in Government

    Britain and America

    Series series Routledge Research in Information Technology and Society
    This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably ... Read more

    $87.99 CAD

  • Digital Era Governance

    IT Corporations, the State, and e-Government

    Government information systems are big business (costing over 1 per cent of GDP a year). They are critical to all aspects of public policy and governmental operations. Governments spend billions on them - for instance, the UK alone commits £14 billion a year to public sector IT operations. Yet governments do not generally develop or run their own systems, instead relying on private sector ... Read more

    $54.99 CAD

  • Paradoxes of Modernization

    Unintended Consequences of Public Policy Reform

    This book explores the unintended and unanticipated effects associated with 'modernization' projects and tackles the key question that they provoke - why do policy-makers persist in such enterprises in the face of evidence that they tend to fail? Paradoxes of Modernization first discusses what is meant by 'modernization' and 'unintended consequences', placing public policy reform within more ... Read more

    $64.99 CAD

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    HR functions within both internal and external contexts. The understanding of both contexts is crucial for comprehending how and why they drive HR strategies and practices in organizations, as well as the rules and structures within which they work. Built around five major themes which impact upon the HR function, and mapping to the CIPD Level 7 Advanced module of the same name, Human Resource ... Read more

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  • Developments in the Call Centre Industry

    Analysis, Changes and Challenges

    Edited by Julia Connell, John Burgess ...
    Series series Routledge Studies in Business Organizations and Networks
    Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business ... Read more

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  • Education plc

    Understanding Private Sector Participation in Public Sector Education

    Is the privatisation of state education defendable? Did the public sector ever provide a fair education for all learners?In Education plc, Stephen Ball provides a comprehensive, analytic and empirical account of the privatisation of education. He questions the kind of future we want for education and what role privatisation and the private sector may have in that future. Using policy sociology to ... Read more

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  • Municipalities and Finance

    A Sourcebook for Capacity Building

    by Nick Devas ...
    Series series Municipal Capacity Building Series
    Finance is a critical issue for municipal governments around the world, and a major constraint on the delivery of pro-poor services at the local level. In many countries, decentralisation has brought the issue of municipal finance to the fore. This sourcebook provides a framework for analysing municipal finance capacity and ways of addressing financial constraints.The ideas come from real-life ... Read more

    $156.99 CAD

  • Public Sector Management

    The seventh edition of the bestselling Public Sector Management is a rich and insightful description, analysis and critique of the management of the public sector by the UK government.NEW to the seventh edition:Now set in an international context with comparative global examples throughoutThree new chapters covering: strategy and planning in the public sector; transparency, accountability and ... Read more

    $86.99 CAD

  • The Urban Housing Manual

    Making Regulatory Frameworks Work for the Poor

    Red tape is a significant stumbling block to the provision of affordable shelter to the urban poor and, indeed, slums are largely the result of inappropriate regulatory frameworks. This practice-oriented manual tackles the issue of regulatory frameworks for urban upgrading and new housing development, and how they impact on access to adequate, affordable shelter and other key livelihood assets, in ... Read more

    $129.99 CAD

  • Regional Planning

    Series series Natural and Built Environment Series
    Regional Planning provides a comprehensive introduction to the concepts and theory of regional planning in the UK. Drawing on examples from throughout the UK, it provides students and practitioners with a descriptive and analytical foundation for understanding this rapidly changing area of planning.The book includes four main sections covering:the context and history of regional ... Read more

    $100.99 CAD

  • Change in the Construction Industry

    An Account of the UK Construction Industry Reform Movement 1993-2003

    Series series Routledge Studies in Business Organizations and Networks
    The UK construction industry is the sixth largest industry in the UK in terms of turnover. During the last decade, it has undergone an unprecedented period of self-examination, including input from most of the leaders of the major suppliers and clients as well as from leading politicians, civil servants and political advisers. From 1993 to 2003, government and industry collaborated closely to ... Read more

    $97.99 CAD