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    Offering the broadest review of psychological perspectives on human expertise to date, this volume covers behavioral, computational, neural, and genetic approaches to understanding complex skill. The chapters show how performance in music, the arts, sports, games, medicine, and other domains reflects basic traits such as personality and intelligence, as well as knowledge and skills acquired ... Read more

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  • Leading Teams

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    Series series Pocket Mentor
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  • Conflict Resolution

    Series series Customer Service Training Series
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    Millions of employees attend some type of training or learning event during their tenure. Unfortunately, only 10 to 30 percent of what they learn will actually be applied in their work, presenting a situation referred to as a learning transfer problem. In Are You Making Money for Your Hive? authors Karie Holton and Elwood Holton illustrate how businesses can make learning really work to get real ... Read more

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  • Individual Preferences in e-Learning

    by Howard Hills ...
    Trainers and educators ask: 'What personality types do best at e-learning; who really likes e-learning?' Better that they should ask: 'How can we make e-learning more appealing to more people?' E-learning is here to stay in the same way that the Internet is here to stay. The classroom, as a mass education tool, was an invention of the industrial age and we have made good use of it. E-learning is ... Read more

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