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  • Handbook of Research on Museum Management in the Digital Era

    While digital tools are not new to museum management, more activities are being performed through their use in order to attract visitors, enrich the cultural experience, vary the experience context, and innovate the cultural industry. However, these tools need to be tested in order to understand the effects they have on both museum offerings and visitors. Further perspectives and insights are ... Read more

    $283.99 CAD

  • Digital Transformation in the Cultural Heritage Sector

    Challenges to Marketing in the New Digital Era

    Series series Business and Management (R0)
    This book devises an alternative conceptual framework to understand digital transformation in the cultural heritage sector. It achieves this by placing a high importance on the role of technology in the strategic process of modeling and developing cultural services in the digital era. The focus is on how marketing activities and customer processes are being transformed by digital technologies to ... Read more

    $192.99 CAD

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    Proceedings of the ENTER 2021 eTourism Conference, January 19–22, 2021

    Series series Springer Nature Proceedings excluding Computer Science
    This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social ... Read more

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  • Online Reputation Management in Destination and Hospitality

    What We Know, What We Need To Know

    Reputation is considered one of the most relevant assets in business. Tourism and hospitality are no exception – visitors rely heavily on reviews and feedback found on online platforms to inform their decisions. Online Reputation Management in Destination and Hospitality’s comprehensive collection of research decodifies the best practices existing in the market, developing innovative strategies ... Read more

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  • Advances in Social Media for Travel, Tourism and Hospitality

    New Perspectives, Practice and Cases

    Series series New Directions in Tourism Analysis
    This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality.The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant ... Read more

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  • Fashion Communication in the Digital Age

    Proceedings of the FACTUM 23 Conference, Pisa, Italy, 2023

    Series series Springer Nature Proceedings excluding Computer Science
    This is an open access book.FACTUM Conference proceedings are the output of one of the few academic events of its nature happening globally, researching fashion communication from different angles and perspectives. It includes contributions from scholars studying communication and marketing, management, digital transformation, and cultural heritage, among other disciplines. This book presents ... Read more

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  • Information and Communication Technologies in Tourism 2022

    Proceedings of the ENTER 2022 eTourism Conference, January 11-14, 2022

    Series series Springer Nature Proceedings excluding Computer Science
    This open access book presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 29th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2022 conference, which will be held on January 11–14, 2022.The book provides an extensive overview of how information and communication technologies can be used to develop ... Read more

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  • Co-creation for Responsible Research and Innovation

    Experimenting with Design Methods and Tools

    Series Book 15 - Springer Series in Design and Innovation
    This open access book summarizes research being pursued within the SISCODE (Society in Innovation and Science through CO-DEsign) project, funded by the EU under the H2020 programme, the goal of which is to set up an analytical, reflective and learning framework to explore the transformations in initiatives and policies emerging from the interaction between citizens and stakeholders. The book ... Read more

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  • Digital Business Models in Sport

    Series series Routledge Research in Sport Business and Management
    Digital technologies are having a profound impact on sport business, opening up new opportunities to generate income and value. This book explores the phenomenon of digitization in sport management, with a particular focus on business models and how they are being transformed in this new digital era.The book explains how business models describe and underpin contemporary sport business, and how ... Read more

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  • Cultural Heritage in a Changing World

    Series series Literature, Cultural and Media Studies (R0)
    The central purpose of this collection of essays is to make a creative addition to the debates surrounding the cultural heritage domain. In the 21st century the world faces epochal changes which affect every part of society, including the arenas in which cultural heritage is made, held, collected, curated, exhibited, or simply exists. The book is about these changes; about the decentring of ... Read more

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  • Service Design Capabilities

    Series series Engineering (R0)
    This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different ... Read more

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  • Event Design

    Social perspectives and practices

    Series series Routledge Advances in Event Research Series
    Events are becoming more complex as their range of functions grows, as meeting places, creative spaces, economic catalysts, social drivers, community builders, image makers, business forums and network nodes. Effective design can produce more successful business models that can help to sustain cultural and sporting activities even in difficult economic times. This process requires creative ... Read more

    $100.99 CAD