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Everyday Turnaround

The Art and Science of Daily Business Transformation

by Eric Kish ...

Every successful business needs to have turnaround tactics in its arsenal. When a business is struggling, it’s these tactics that will turn the tide. Everyday Turnaround tells the tale of a turnaround CEO of a fictional organization who uses agile tactics such as kaizen and scrum to achieve success. Author Eric Kish developed and tested the Everyday Turnaround concept while executing 12 ... Read more

$13.73 CAD or Free with Kobo Plus

Every successful business needs to have turnaround tactics in its arsenal. When a business is struggling, it’s these tactics that will turn the tide. Everyday Turnaround tells the tale of a turnaround CEO of a fictional organization who uses agile tactics such as kaizen and scrum to achieve success. Author Eric Kish developed and tested the Everyday Turnaround concept while executing 12
... Read more

Let's Get Real or Let's Not Play

Transforming the Buyer/Seller Relationship

by Mahan Khalsa, Randy Illig ...

The new way to transform a sales culture with clarity, authenticity, and emotional intelligenceToo often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy.Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus ... Read more

Was $13.99 CAD Now $10.99 CAD

Also available as: Audiobook

The new way to transform a sales culture with clarity, authenticity, and emotional intelligenceToo often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy.Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus
... Read more

Also available as: Audiobook
Persuasive Business Proposals

Writing to Win More Customers, Clients, and Contracts

by Tom Sant ...

Most people find proposal writing to be tedious and time-consuming--and their documents show it, but proposal writing is about more than checking off boxes on a list of requirements.Writing a winning proposal is vital to getting a ‘yes’ on your next bid. That’s why Tom Sant, a proposal consultant for Global 500 companies and the creator of widely used proposal automation systems, has spent his ... Read more

$9.99 CAD

Most people find proposal writing to be tedious and time-consuming--and their documents show it, but proposal writing is about more than checking off boxes on a list of requirements.Writing a winning proposal is vital to getting a ‘yes’ on your next bid. That’s why Tom Sant, a proposal consultant for Global 500 companies and the creator of widely used proposal automation systems, has spent his
... Read more
Perfect Phrases for Setting Performance Goals

by Douglas Max, Robert Bacal ...

Series series Perfect Phrases Series
Set the bar for outstanding performanceA follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book:Makes it easy for managers to set high performance goals for executives, management, or non-managers ... Read more

$11.89 CAD

Also available as: Audiobook

Set the bar for outstanding performanceA follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book:Makes it easy for managers to set high performance goals for executives, management, or non-managers
... Read more

Also available as: Audiobook
Productize

by Eisha Armstrong ...

More and more traditional professional services firms are turning to "productization" as a strategy to grow, improve valuations, and to fend off new digital-first competitors. However, many of them will fail and waste a lot of money in the process. Productize first outlines the "Seven Deadly Productization Mistakes" made when pursuing a product strategy, then provides the blueprint for overcoming ... Read more

$12.99 CAD or Free with Kobo Plus

More and more traditional professional services firms are turning to "productization" as a strategy to grow, improve valuations, and to fend off new digital-first competitors. However, many of them will fail and waste a lot of money in the process. Productize first outlines the "Seven Deadly Productization Mistakes" made when pursuing a product strategy, then provides the blueprint for overcoming
... Read more
Project Management for Executives

And Those Who Want to Influence Executives

by Steve Houseworth PhD PMP ...

Insurance/Financial IT executive says: you clearly paint what success looks like and call out solid characteristics of structure/rigor within the discipline. VP of Technology at digital publisher says: I have found this book to be a valuable resource as Dr. Houseworth has made the complex subject of project management very approachable. His many examples, slogans and other techniques help the ... Read more

$5.39 CAD

Insurance/Financial IT executive says: you clearly paint what success looks like and call out solid characteristics of structure/rigor within the discipline. VP of Technology at digital publisher says: I have found this book to be a valuable resource as Dr. Houseworth has made the complex subject of project management very approachable. His many examples, slogans and other techniques help the
... Read more
Systems Thinking Strategy

The New Way to Understand Your Business and Drive Performance

by Jimmy Brown PhD ...

Why are some organizations more successful than others? Is it better products? Is it a superior service model? Is it some mixture of the two? Is it merely a matter of lining up the products and services to meet the needs of the marketplace at a particular time? Or did they just get lucky? Many business leaders believe that the answer to these questions is a matter of strategy. Find the right ... Read more

$5.39 CAD

Why are some organizations more successful than others? Is it better products? Is it a superior service model? Is it some mixture of the two? Is it merely a matter of lining up the products and services to meet the needs of the marketplace at a particular time? Or did they just get lucky? Many business leaders believe that the answer to these questions is a matter of strategy. Find the right
... Read more
The Six Sigma Handbook, Third Edition, Chapter 5 - Project Management Using DMAIC and DMADV

by Thomas Pyzdek,Paul Keller ...

The following is a chapter from the fully updated and revised The Six Sigma Handbook , Third Edition. It covers the management systems and statistical tools that are the foundation of Six Sigma. The book's presentation is based on the DMAIC (Define, Measure, Analyze, Improve, Control) implementation strategy for Six Sigma, with focus on the management responsibilities and problem-solving ... Read more

$8.39 CAD

The following is a chapter from the fully updated and revised The Six Sigma Handbook , Third Edition. It covers the management systems and statistical tools that are the foundation of Six Sigma. The book's presentation is based on the DMAIC (Define, Measure, Analyze, Improve, Control) implementation strategy for Six Sigma, with focus on the management responsibilities and problem-solving
... Read more
The Continual Improvement Process: From Strategy to the Bottom Line

by Craig Cochran ...

Continual improvement is not optional. It is a condition of survival. Every organization must have systematic methods for making smart decisions, attacking problems, improving its products and services, and repelling competitors. Anything less than a systematic, disciplined approach is leaving your future in the hands of chance.This book presents a range of practical methods for driving continual ... Read more

$26.95 CAD

Continual improvement is not optional. It is a condition of survival. Every organization must have systematic methods for making smart decisions, attacking problems, improving its products and services, and repelling competitors. Anything less than a systematic, disciplined approach is leaving your future in the hands of chance.This book presents a range of practical methods for driving continual
... Read more
Business Model Canvas A Complete Guide - 2021 Edition

by Gerardus Blokdyk ...

This Business Model Canvas Guide is DIFFERENT from books you're used to. If you're looking for a textbook, this is not for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Business Model Canvas challenges you're facing and generate better solutions to solve those problems.Ask ... Read more

$79.99 CAD or Free with Kobo Plus

This Business Model Canvas Guide is DIFFERENT from books you're used to. If you're looking for a textbook, this is not for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Business Model Canvas challenges you're facing and generate better solutions to solve those problems.Ask
... Read more
Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

by Ivanka Menken ...

Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training.We deal with Excellent, and not-so-good customer service every day. Customer Service is always on the ... Read more

$31.99 CAD or Free with Kobo Plus

Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training.We deal with Excellent, and not-so-good customer service every day. Customer Service is always on the
... Read more
Managing the New Customer Relationship

Strategies to Engage the Social Customer and Build Lasting Value

by Ian Gordon ...

Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP“Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals. But to win in the decades ahead, you must also understand and capitalize on the rapidly evolving social computing, mobility ... Read more

$27.99 CAD

Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP“Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals. But to win in the decades ahead, you must also understand and capitalize on the rapidly evolving social computing, mobility
... Read more

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“eric kish”

Everyday Turnaround

People who read this also enjoyed

Let's Get Real or Let's Not Play

Persuasive Business Proposals

Perfect Phrases for Setting Performance Goals

Productize

Project Management for Executives

Systems Thinking Strategy

The Six Sigma Handbook, Third Edition, Chapter 5 - Project Management Using DMAIC and DMADV

The Continual Improvement Process: From Strategy to the Bottom Line

Business Model Canvas A Complete Guide - 2021 Edition

Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

Managing the New Customer Relationship

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