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Optimize Your Strengths

Use your leadership strengths to get the best out of you and your team

by James Brook, Dr. Paul Brewerton ...

Discover your unique edge.Each of us has our own set of strengths, abilities and skills that allow us to shine and deliver exceptional results. These are our underlying qualities that energise us and we are great at (or have potential to become great at). But how do you understand and build upon your strengths and how do you inspire others to do the same?Optimize Your Strengths provides a proven ... Read more

$22.99 CAD

Discover your unique edge.Each of us has our own set of strengths, abilities and skills that allow us to shine and deliver exceptional results. These are our underlying qualities that energise us and we are great at (or have potential to become great at). But how do you understand and build upon your strengths and how do you inspire others to do the same?Optimize Your Strengths provides a proven
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Leadership 2.0

by Travis Bradberry, Jean Greaves ...

Sharing discoveries from a groundbreaking study that separated the leadership skills that get results from those that are inconsequential or harmful, Leadership 2.0  introduces a new paradigm of leadership.In today’s fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us adapt and strike out ahead of the pack ... Read more

$17.99 CAD or Free with Kobo Plus

Sharing discoveries from a groundbreaking study that separated the leadership skills that get results from those that are inconsequential or harmful, Leadership 2.0  introduces a new paradigm of leadership.In today’s fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us adapt and strike out ahead of the pack
... Read more
Life Coaching For Dummies

by Jeni Purdie ...

Become a life coach-for yourself and others-with this practical, informative guideIf you're interested in doing away with negative beliefs, making a significant change in your life, and, finally, create-and live-the life you want, life coaching is the key. In this practical introduction, you will learn the empowering techniques essential to life coaching-including putting together an action plan, ... Read more

$18.99 CAD

Become a life coach-for yourself and others-with this practical, informative guideIf you're interested in doing away with negative beliefs, making a significant change in your life, and, finally, create-and live-the life you want, life coaching is the key. In this practical introduction, you will learn the empowering techniques essential to life coaching-including putting together an action plan,
... Read more
Perfect Phrases for Customer Service, Second Edition

by Robert Bacal ...

Series series Perfect Phrases Series
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee.Perfect Phrases for Customer Service, second edition, provides the language you need ... Read more

$20.99 CAD

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee.Perfect Phrases for Customer Service, second edition, provides the language you need
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What Successful People Know about Leadership

Advice from America's #1 Leadership Authority

by John C. Maxwell ...

Series Book 1 - Successful People
#1 New York Times bestselling author John C. Maxwell responds to the most popular questions he's received to help readers achieve greater success.John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people, challenge himself, improve his team, and develop better ideas. In this compact derivative of Good Leaders Ask ... Read more

$12.99 CAD

Also available as: Audiobook

#1 New York Times bestselling author John C. Maxwell responds to the most popular questions he's received to help readers achieve greater success.John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people, challenge himself, improve his team, and develop better ideas. In this compact derivative of Good Leaders Ask
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Also available as: Audiobook
The Fine Art of the Big Talk

How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work

by Debra Fine ...

We all know what it's like to put off an important conversation at work -- whether asking for a raise or promotion, or telling an employee that there's a problem with his or her performance. Now Debra Fine, conversation and communication guru, shows us how to come out on top of those dreaded office chats -- and how to achieve what we want in each situation.Debra includes specific advice on exactly ... Read more

$12.99 CAD

We all know what it's like to put off an important conversation at work -- whether asking for a raise or promotion, or telling an employee that there's a problem with his or her performance. Now Debra Fine, conversation and communication guru, shows us how to come out on top of those dreaded office chats -- and how to achieve what we want in each situation.Debra includes specific advice on exactly
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If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As A Cucumber.

by Robert Bacal ...

If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution.Quickly, answer these questions to see if this book is for you:* Do you deal with angry, frustrated or angry customers once a month or more?* Do you get angry, stressed or fed up as a result of your customers?* Have you ever said, after dealing with a customers, "I SHOULD have said..."* Do ... Read more

$13.99 CAD or Free with Kobo Plus

If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution.Quickly, answer these questions to see if this book is for you:* Do you deal with angry, frustrated or angry customers once a month or more?* Do you get angry, stressed or fed up as a result of your customers?* Have you ever said, after dealing with a customers, "I SHOULD have said..."* Do
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The Secrets to Happiness at Work

How to Choose and Create Purpose and Fulfillment in Your Work

by Tracy Brower PhD ...

Series series Ignite Reads
A compelling and practical guide, tailored to help you achieve balance, fulfillment, and joy in your professional life.The Secrets to Happiness at Work book brings together proven strategies from positive psychology, mindfulness, and personal growth to transform your work experience. Dr. Tracy Brower, PhD, MM, MCRw is a sociologist and an award-winning speaker and has over 25 years of experience ... Read more

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A compelling and practical guide, tailored to help you achieve balance, fulfillment, and joy in your professional life.The Secrets to Happiness at Work book brings together proven strategies from positive psychology, mindfulness, and personal growth to transform your work experience. Dr. Tracy Brower, PhD, MM, MCRw is a sociologist and an award-winning speaker and has over 25 years of experience
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Managing with Intent

How to get staff to do what has to be done, and keep them happy and motivated

by Ian Mann ...

Management is the art of getting people to do what has to be done, while keeping them happy and motivated in the process. In Managing with Intent, top management consultant Ian Mann explains exactly how to do that. Based on Ian’s highly successful and popular training courses, the book provides a simple and easily remembered model for solving managerial problems and managing staff effectively. ... Read more

$7.99 CAD

Management is the art of getting people to do what has to be done, while keeping them happy and motivated in the process. In Managing with Intent, top management consultant Ian Mann explains exactly how to do that. Based on Ian’s highly successful and popular training courses, the book provides a simple and easily remembered model for solving managerial problems and managing staff effectively.
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Conflict Resolution Training: 10 Rules and 8 Steps To Resolve Every Conflict Every Time

by Larry Barkan ...

In this book, you will learn how to resolve every conflict every time. I can make such a bold statement because for almost 30 years I've been teaching people a proven method for doing so and I look forward to sharing my method with you.You see, contrary to what you may believe, conflict resolution is easy: Find out what people need and if you can and/or are willing to, give them what they need. If ... Read more

$6.99 CAD or Free with Kobo Plus

In this book, you will learn how to resolve every conflict every time. I can make such a bold statement because for almost 30 years I've been teaching people a proven method for doing so and I look forward to sharing my method with you.You see, contrary to what you may believe, conflict resolution is easy: Find out what people need and if you can and/or are willing to, give them what they need. If
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It's Who You Know

How a Network of 12 Key People Can Fast-track Your Success

by Janine Garner ...

Meet the twelve people that can accelerate your success – in business and in lifeIt's Who You Know is the long-awaited handbook to effective, productive and influential networking. Having the right relationships is more important than ever before, but digital connectivity and social media has changed the landscape. Social media has made networking easy, but has it made it better? In an age of ... Read more

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Meet the twelve people that can accelerate your success – in business and in lifeIt's Who You Know is the long-awaited handbook to effective, productive and influential networking. Having the right relationships is more important than ever before, but digital connectivity and social media has changed the landscape. Social media has made networking easy, but has it made it better? In an age of
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Job Interview: The Ultimate Job Interview Guide, Learn How To Prepare For a Job Interview & Always Win a Job Interview

by Richard Carroll ...

This book contains proven steps and strategies on how to survive the dreaded job interview and land in your dream job. It will teach you how to dress appropriately for an interview. It will also educate you with the common questions asked during an interview and how you should answer. This book also gives importance to body language, your unconscious way of communication during the interview.Here ... Read more

$3.99 CAD or Free with Kobo Plus

This book contains proven steps and strategies on how to survive the dreaded job interview and land in your dream job. It will teach you how to dress appropriately for an interview. It will also educate you with the common questions asked during an interview and how you should answer. This book also gives importance to body language, your unconscious way of communication during the interview.Here
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Optimize Your Strengths

People who read this also enjoyed

Leadership 2.0

Life Coaching For Dummies

Perfect Phrases for Customer Service, Second Edition

What Successful People Know about Leadership

The Fine Art of the Big Talk

If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As A Cucumber.

The Secrets to Happiness at Work

Managing with Intent

Conflict Resolution Training: 10 Rules and 8 Steps To Resolve Every Conflict Every Time

It's Who You Know

Job Interview: The Ultimate Job Interview Guide, Learn How To Prepare For a Job Interview & Always Win a Job Interview

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“dr paul brewerton”

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