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  • International Management in Service Firms

    Environments, Strategies and Operations

    Series series Business and Management (R0)
    This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service firms’ internationalization and international management.Beginning with an overview of the international environment in which service firms operate, ... Read more

    $128.99 CAD

  • Service Excellence in Tourism and Hospitality

    Insights from Asia

    Series series Business and Management (R0)
    Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book ... Read more

    $205.99 CAD

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    Rethinking the Foundations of Global Corporate Success

    Now in its third edition, this core textbook for advanced undergraduate, graduate, and postgraduate students combines analytical rigour and managerial insight on the functioning and strategy of large multinational enterprises (MNEs). Verbeke and Lee develop an original conceptual model that supports student learning by providing an integrated perspective, rooted in theory and practice. The ... Read more

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  • Redefining Global Strategy, with a New Preface

    Crossing Borders in a World Where Differences Still Matter

    New Tools for Succeeding GloballyWhy do so many global strategies fail--despite companies' powerful brands and other border-crossing advantages? Because a one-size-fits-all strategy no longer stands a chance.When firms believe in the illusions of a "flat" world and the death of distance, they charge across borders as if the globe were one seamless marketplace. But cross-border differences are ... Read more

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  • The Inside Counsel Revolution

    Resolving the Partner-Guardian Tension

    In the past 25 years, there has been a revolution in the legal profession. General Counsel and other inside lawyers have risen in quality, responsibility, power and status. Once second-class citizens in corporations and the legal profession, they have become core members of top corporate management, equaling in importance the Chief Financial Officer and the finance function. They have dramatically ... Read more

    $36.99 CAD

  • The Fissured Workplace

    by David Weil ...
    In the twentieth century, large companies employing many workers formed the bedrock of the U.S. economy. Today, on the list of big business's priorities, sustaining the employer-worker relationship ranks far below building a devoted customer base and delivering value to investors. As David Weil's groundbreaking analysis shows, large corporations have shed their role as direct employers of the ... Read more

    $33.99 CAD

  • Global Strategy

    This comprehensive volume from Wiley's Global Dimensions of Business series explores the topic of international strategic management at an MBA or Executive Education level. Authored by an accomplished teacher who possesses a strong understanding of the market, this text offers clear frameworks coupled with lively, international case studies.Written by an experienced teacher possessing a strong ... Read more

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  • Digital Kenya

    An Entrepreneurial Revolution in the Making

    Edited by Bitange Ndemo, Tim Weiss ...
    Series series Business and Management (R0)
    This book is open access under a CC BY 4.0 license.Presenting rigorous and original research, this volume offers key insights into the historical, cultural, social, economic and political forces at play in the creation of world-class ICT innovations in Kenya. Following the arrival of fiber-optic cables in 2009, Digital Kenya examines why the initial entrepreneurial spirit and digital revolution ... Read more

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  • Strategy for Success in Asia

    Mastering Business in Asia

    In order to achieve success, managers need to understand the strategic issues in Asia. Strategy for Success in Asia covers areas from the uniqueness of Asia like its economic and cultural diversity to the roles of governments and the importance of alliances. One of the first books to offer a perspective effective company strategy and how local and multinational companies can achieve strategic ... Read more

    $17.99 CAD

  • Doing Business in Asia

    From the author of Doing Business in Europe (SAGE, 2018), Gabriele Suder has teamed up with Sumati Varma based in India, and Terence Tsai from China to bring this comprehensive solution for Asian business teaching and learning. The book offers a highly productive mix of international business and marketing theory, and is packed with pedagogical tools to engage and develop understanding, including ... Read more

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  • International Business

    Series series SAGE Course Companions series
    The Sage Course Companion on International Business is an easy-to-navigate support guide to the International Business curriculum. It will allow readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements. This book also provides guidance on essential study skills and advice on developing critical thinking about international business ... Read more

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  • Democratizing Finance

    The Radical Promise of Fintech

    We are only in the early stages of a broader revolution that will impact every aspect of the global economy, including commerce and government services. Coming financial technology innovations could improve the quality of life for all people.Over the past few decades, digital technology has transformed finance. Financial technology (fintech) has enabled more people with fewer resources, in more ... Read more

    $40.99 CAD