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SNACKABLE SHORT STORIES PENNED DURING LOCKDOWN

by APARNA CHANDRASHEKAR, DEEPA RAVI, COMMODORE G. PRAKASH, SUDHIR RAO, KOUSHIK SRINIVASAN, VINAY PUSHPAKARAN ...

On 25 March 2020, one fifth of humanity entered exile in their homes, as India locked down to combat the Corona Virus Pandemic. The bewildered population reacted in a zillion ways to this unaccustomed incarceration. It would have been easy to succumb to anxiety or depression. But most didn’t! Instead, they found novel ways to cope. With the world shut out, new experiences were hard to come by. ... Read more

$2.14 CAD

On 25 March 2020, one fifth of humanity entered exile in their homes, as India locked down to combat the Corona Virus Pandemic. The bewildered population reacted in a zillion ways to this unaccustomed incarceration. It would have been easy to succumb to anxiety or depression. But most didn’t! Instead, they found novel ways to cope. With the world shut out, new experiences were hard to come by.
... Read more
Predictable Magic

Unleash the Power of Design Strategy to Transform Your Business

by Deepa Prahalad, Ravi Sawhney ...

Companies invest fortunes on innovation and product strategy. But, by some estimates, 80% of new products fail or dramatically underperform every year, though a few rare products succeed brilliantly. Why is this the case? Their creators have seamlessly integrated corporate strategy with design. They don’t deliver utilitarian objects: they craft rewarding, empowering experiences. To outsiders, this ... Read more

$35.99 CAD

Companies invest fortunes on innovation and product strategy. But, by some estimates, 80% of new products fail or dramatically underperform every year, though a few rare products succeed brilliantly. Why is this the case? Their creators have seamlessly integrated corporate strategy with design. They don’t deliver utilitarian objects: they craft rewarding, empowering experiences. To outsiders, this
... Read more

The Brand Gap, Revised Edition

by Marty Neumeier ...

Series series AIGA Design Press
THE BRAND GAP is the first book to present a unified theory of brand-building. Whereas most books on branding are weighted toward either a strategic or creative approach, this book shows how both ways of thinking can unite to produce a “charismatic brand”—a brand that customers feel is essential to their lives. In an entertaining two-hour read you’ll learn:• the new definition of brand• the five ... Read more

$37.99 CAD

THE BRAND GAP is the first book to present a unified theory of brand-building. Whereas most books on branding are weighted toward either a strategic or creative approach, this book shows how both ways of thinking can unite to produce a “charismatic brand”—a brand that customers feel is essential to their lives. In an entertaining two-hour read you’ll learn:• the new definition of brand• the five
... Read more
HBR Guide to Managing Up and Across (HBR Guide Series)

by Harvard Business Review ...

Series series HBR Guide
ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you’re ... Read more

$23.19 CAD or Free with Kobo Plus

ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you’re
... Read more
Employees First, Customers Second

Turning Conventional Management Upside Down

by Vineet Nayar ...

One small idea can ignite a revolution just as a single matchstick can start a fire.One such idea-putting employees first and customers second-sparked a revolution at HCL Technologies, the IT services giant.In this candid and personal account, Vineet Nayar-HCLT’s celebrated CEO-recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical ... Read more

$33.59 CAD or Free with Kobo Plus

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One small idea can ignite a revolution just as a single matchstick can start a fire.One such idea-putting employees first and customers second-sparked a revolution at HCL Technologies, the IT services giant.In this candid and personal account, Vineet Nayar-HCLT’s celebrated CEO-recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical
... Read more

Also available as: Audiobook
Fake Work

Why People Are Working Harder than Ever but Accomplishing Less, and How to Fix the Problem

by Brent D. Peterson, Gaylan W. Nielson ...

How many countless working hours have you spent on projects, proposals, paperwork, and meetings that felt useless or were ignored or dismissed? Hard work is not the same as real work. Half of the work we do consumes valuable time without strengthening the short- or long-term survival of the organization. In a word, it's fake. Not only does fake work drain a company's resources without improving ... Read more

$16.99 CAD

How many countless working hours have you spent on projects, proposals, paperwork, and meetings that felt useless or were ignored or dismissed? Hard work is not the same as real work. Half of the work we do consumes valuable time without strengthening the short- or long-term survival of the organization. In a word, it's fake. Not only does fake work drain a company's resources without improving
... Read more
Perfect Phrases for Documenting Employee Performance Problems

by Anne Bruce ...

Series series Perfect Phrases Series
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:Ways to enhance customer service in any ... Read more

$13.89 CAD

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:Ways to enhance customer service in any
... Read more
Negotiating Skills In a Day For Dummies

by Michael C. Donaldson ...

Series series In A Day For Dummies
Get the know-how to successfully negotiate to get what you want—in a day!Negotiation Skills In A Day For Dummies offers expert guidance on executing the essential skills of successfully and diplomatically negotiating for the outcomes you desire.Preparing to negotiateSetting clear goals and limitsImproving your listening skills and asking the right questionsCommunicating clearlyMaintaining ... Read more

$3.99 CAD

Get the know-how to successfully negotiate to get what you want—in a day!Negotiation Skills In A Day For Dummies offers expert guidance on executing the essential skills of successfully and diplomatically negotiating for the outcomes you desire.Preparing to negotiateSetting clear goals and limitsImproving your listening skills and asking the right questionsCommunicating clearlyMaintaining
... Read more
Teambuilding That Gets Results

Essential Plans and Activities for Creating Effective Teams

by Harriet Diamond, Linda Eve Diamond ...

Series series Quick Start Your Business
Teambuilding is one of the fastest-growing areas on the business shelf, as companies look to increase efficiency and morale.Teambuilding That Gets Results, an easy-to-use guidebook for building effective teams, will increase the strength of any business. Harriet and Linda Diamond offer expert advice gleaned from years of consulting businesses on building strong teams. Topics include:Building ... Read more

$21.59 CAD

Teambuilding is one of the fastest-growing areas on the business shelf, as companies look to increase efficiency and morale.Teambuilding That Gets Results, an easy-to-use guidebook for building effective teams, will increase the strength of any business. Harriet and Linda Diamond offer expert advice gleaned from years of consulting businesses on building strong teams. Topics include:Building
... Read more
Innovation Games: Creating Breakthrough Products Through Collaborative Play

Creating Breakthrough Products Through Collaborative Play

by Luke Hohmann ...

Innovation Through UnderstandingsmThe toughest part of innovation? Accurately predicting what customers want, need, and will pay for. Even if you ask them, they often can’t explain what they want. Now, there’s a breakthrough solution: Innovation Games. Drawing on his software product strategy and product management consulting experience, Luke Hohmann has created twelve games that help you uncover ... Read more

$47.99 CAD

Innovation Through UnderstandingsmThe toughest part of innovation? Accurately predicting what customers want, need, and will pay for. Even if you ask them, they often can’t explain what they want. Now, there’s a breakthrough solution: Innovation Games. Drawing on his software product strategy and product management consulting experience, Luke Hohmann has created twelve games that help you uncover
... Read more
Time Management: 24 Techniques to Make Each Minute Count at Work

by Marc Mancini ...

Series series The McGraw-Hill Professional Education Series
MAXIMIZE YOUR PRODUCTIVITY, ENHANCE YOUR MANAGERIAL SKILLS, AND SHARPEN YOUR EDGE IN BUSINESS!They say time is money. And thanks to Time Management, you can make every moment more valuable, through 24 easily mastered techniques that will instantly increase your workplace efficiency. Through clear, concise directions - all informed by real world examples - you'll learn how to match the right ... Read more

$17.59 CAD

MAXIMIZE YOUR PRODUCTIVITY, ENHANCE YOUR MANAGERIAL SKILLS, AND SHARPEN YOUR EDGE IN BUSINESS!They say time is money. And thanks to Time Management, you can make every moment more valuable, through 24 easily mastered techniques that will instantly increase your workplace efficiency. Through clear, concise directions - all informed by real world examples - you'll learn how to match the right
... Read more
WTF?: What's the Future of Business?

Changing the Way Businesses Create Experiences

by Brian Solis ...

"In today’s rapidly changing digital environment, Darwinism is alive and well. What’s the Future of Business doesn't just explore trends and theories; it introduces a dynamic, actionable path to transformation."—Evan Greene, CMO, The Recording Academy, Producers of the GRAMMY AwardsRethink your business model to incorporate the power of "user" experiencesWhat’s the Future of Business? will ... Read more

$23.99 CAD

Also available as: Audiobook

"In today’s rapidly changing digital environment, Darwinism is alive and well. What’s the Future of Business doesn't just explore trends and theories; it introduces a dynamic, actionable path to transformation."—Evan Greene, CMO, The Recording Academy, Producers of the GRAMMY AwardsRethink your business model to incorporate the power of "user" experiencesWhat’s the Future of Business? will
... Read more

Also available as: Audiobook

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The Brand Gap, Revised Edition

HBR Guide to Managing Up and Across (HBR Guide Series)

Employees First, Customers Second

Fake Work

Perfect Phrases for Documenting Employee Performance Problems

Negotiating Skills In a Day For Dummies

Teambuilding That Gets Results

Innovation Games: Creating Breakthrough Products Through Collaborative Play

Time Management: 24 Techniques to Make Each Minute Count at Work

WTF?: What's the Future of Business?

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