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The Trusted Advisor: 20th Anniversary Edition

by Charles H. Green, Robert M. Galford, David H. Maister ...

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors.In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional ... Read more

$22.50 CAD

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors.In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional
... Read more
Managing The Professional Service Firm

by David H. Maister ...

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services ... Read more

$29.99 CAD

Also available as: Audiobook

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services
... Read more

Also available as: Audiobook
True Professionalism

The Courage to Care About Your People, Your Clients, and Your Career

by David H. Maister ...

David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism?Professional firms are forever trying to get their people to act like professionals—to do the right things. Though their various incentives may create employee compliance, these don't often encourage ... Read more

$18.99 CAD

David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism?Professional firms are forever trying to get their people to act like professionals—to do the right things. Though their various incentives may create employee compliance, these don't often encourage
... Read more
Practice What You Preach

What Managers Must Do To Create A High Achievement Culture

by David H. Maister ...

Firms that are perceived by their employees to actually practice what they preach are more financially successful than their competitors, says consultant David H. Maister, based on a worldwide survey of 139 offices in 29 professional service firms in 15 countries in 15 different lines of business.Maister asked the simple question: Are employee attitudes correlated with financial success? The ... Read more

$18.99 CAD

Firms that are perceived by their employees to actually practice what they preach are more financially successful than their competitors, says consultant David H. Maister, based on a worldwide survey of 139 offices in 29 professional service firms in 15 countries in 15 different lines of business.Maister asked the simple question: Are employee attitudes correlated with financial success? The
... Read more
Audiobook

Audiobook

Managing the Professional Service Firm

by David H. Maister ...

Narrated by B. J. Harrison ...

Unabridged

13 hours 27 min

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services ... Read more

$35.99 CAD

Also available as: eBook

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services
... Read more

Also available as: eBook
Audiobook

Audiobook

The Trusted Advisor

20th Anniversary Edition

by David H. Maister, Robert M. Galford, Charles H. Green ...

Narrated by BJ Harrison ...

Unabridged

10 hours 38 min

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.In this ... Read more

$36.99 CAD or Free with Kobo Plus

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.In this
... Read more
First Among Equals

How to Manage a Group of Professionals

by Patrick J. McKenna, David H. Maister ...

Professional service gurus David Maister and Patrick McKenna have created a practical handbook on how to lead professional colleagues or peers when you lack formal authority. Harvard Business School’s Working Knowledge calls it “a timely, easy to read work leavened with action plans and examples.”Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know ... Read more

$19.99 CAD

Professional service gurus David Maister and Patrick McKenna have created a practical handbook on how to lead professional colleagues or peers when you lack formal authority. Harvard Business School’s Working Knowledge calls it “a timely, easy to read work leavened with action plans and examples.”Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know
... Read more

Audiobook

Audiobook

The Trusted Advisor Fieldbook

A Comprehensive Toolkit for Leading with Trust

by Charles H. Green, Andrea P. Howe ...

Narrated by Walter Dixon ...

Unabridged

9 hours 5 min

A practical guide to being a trusted advisor for leaders in any industryIn this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers ... Read more

$29.99 CAD or Free with Kobo Plus

Also available as: eBook

A practical guide to being a trusted advisor for leaders in any industryIn this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers
... Read more

Also available as: eBook
The Trusted Advisor Fieldbook

A Comprehensive Toolkit for Leading with Trust

by Charles H. Green, Andrea P. Howe ...

A practical guide to being a trusted advisor for leaders in any industryIn this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers ... Read more

$23.99 CAD

Also available as: Audiobook

A practical guide to being a trusted advisor for leaders in any industryIn this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers
... Read more

Also available as: Audiobook
Insanely Simple

The Obsession That Drives Apple's Success

by Ken Segall ...

To Steve Jobs, Simplicity was a religion. It was also a weapon.Simplicity isn’t just a design principle at Apple—it’s a value that permeates every level of the organization. The obsession with Simplicity is what separates Apple from other technology companies. It’s what helped Apple recover from near death in 1997 to become the most valuable company on Earth in 2011.Thanks to Steve Jobs’s ... Read more

$11.99 CAD

Also available as: Audiobook

To Steve Jobs, Simplicity was a religion. It was also a weapon.Simplicity isn’t just a design principle at Apple—it’s a value that permeates every level of the organization. The obsession with Simplicity is what separates Apple from other technology companies. It’s what helped Apple recover from near death in 1997 to become the most valuable company on Earth in 2011.Thanks to Steve Jobs’s
... Read more

Also available as: Audiobook
Drive

The Surprising Truth About What Motivates Us

by Daniel H. Pink ...

The New York Times bestseller that gives readers a paradigm-shattering new perspective on motivationMost people believe that the best way to motivate is with rewards—known as the carrot-and-stick approach. That's a mistake, says Daniel H. Pink, author of To Sell Is Human: The Surprising Truth About Motivating Others.In this provocative and persuasive new book, Pink asserts that the secret to high ... Read more

Was $12.99 CAD Now $8.99 CAD

Also available as: Audiobook

The New York Times bestseller that gives readers a paradigm-shattering new perspective on motivationMost people believe that the best way to motivate is with rewards—known as the carrot-and-stick approach. That's a mistake, says Daniel H. Pink, author of To Sell Is Human: The Surprising Truth About Motivating Others.In this provocative and persuasive new book, Pink asserts that the secret to high
... Read more

Also available as: Audiobook
Good to Great

Why Some Companies Make the Leap...And Others Don't

by Jim Collins ...

Series Book 1 - Good to Great
The ChallengeBuilt to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning.But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?The StudyFor years, ... Read more

$21.99 CAD

Also available as: Audiobook

The ChallengeBuilt to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning.But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?The StudyFor years,
... Read more

Also available as: Audiobook

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The Trusted Advisor: 20th Anniversary Edition

Managing The Professional Service Firm

True Professionalism

Practice What You Preach

Managing the Professional Service Firm

The Trusted Advisor

First Among Equals

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The Trusted Advisor Fieldbook

Insanely Simple

Drive

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