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  • UX Research

    Practical Techniques for Designing Better Products

    One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. Fact is, anyone can conduct product research. With this quick reference guide, you’ll learn a common ... Read more

    $35.99 CAD

  • Audiobook

    8 Keys to End Emotional Eating

    Narrated by David de Vries ...
    Series series The 8 Keys to Mental Health Series

    Unabridged

    5 hours 10 min

    Bring an end to emotional eating by getting to the root of the problem**.**Most books about emotional eating tend to focus on how to strengthen self-restraint or how to identify what triggers it. The former can make the problem worse, while the latter may be different each time it occurs. Both approaches fail to help emotional eaters understand why they feel compelled to do something that they don ... Read more

    $27.95 CAD or Free with Kobo Plus

  • Mormons

    How to Witness to Them

    Provides the basic tools Christians need to understand the non-Christian teachings of Mormonism and the information they need for witnessing to them. ... Read more

    $10.69 CAD

  • Mormons Answered Verse by Verse

    One of the most thorough presentations in print on Mormon theology compares each teaching with what the Bible says. Designed for quick reference. ... Read more

    $11.19 CAD

  • Audiobook

    UX Research

    Practical Techniques for Designing Better Products

    Narrated by Charlie Krone ...

    Unabridged

    5 hours 14 min

    One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there's often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. Fact is, anyone can conduct product research. With this quick reference guide, you'll learn a common ... Read more

    $26.10 CAD or Free with Kobo Plus

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    Unabridged

    11 hours

    Newly adapted for audio.Information architecture (IA) is far more challenging-and necessary-than ever. With the glut of information available today, anything your organization wants to share should be easy to find, navigate, and understand. But the experience you provide has to be familiar and coherent across multiple interaction channels, from the Web to smartphones, smartwatches, and beyond.To ... Read more

    $35.72 CAD or Free with Kobo Plus

  • Audiobook

    User Story Mapping

    Discover the Whole Story, Build the Right Product

    by Jeff Patton ...
    Narrated by Roy McCrerey ...

    Unabridged

    8 hours 19 min

    User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features.Author Jeff Patton shows you how changeable story maps enable your team to hold better ... Read more

    $28.84 CAD or Free with Kobo Plus

  • Information Architecture

    For the Web and Beyond

    Information architecture (IA) is far more challenging—and necessary—than ever. With the glut of information available today, anything your organization wants to share should be easy to find, navigate, and understand. But the experience you provide has to be familiar and coherent across multiple interaction channels, from the Web to smartphones, smartwatches, and beyond.To guide you through this ... Read more

    $54.39 CAD

  • This Is Service Design Doing

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... Read more

    $43.19 CAD

  • User Story Mapping

    Discover the Whole Story, Build the Right Product

    User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features.Author Jeff Patton shows you how changeable story maps enable your team to hold better ... Read more

    $35.99 CAD

  • Good Services

    How to Design Services that Work

    by Lou Downe ...
    Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common ... Read more

    $21.99 CAD

  • Continuous Discovery Habits

    Discover Products that Create Customer Value and Business Value

    by Teresa Torres ...
    "If you haven't had the good fortune to be coached by a strong leader or product coach, this book can help fill that gap and set you on the path to success."- Marty CaganHow do you know that you are making a product or service that your customers want? How do you ensure that you are improving it over time? How do you guarantee that your team is creating value for your customers in a way that ... Read more

    $10.69 CAD