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  • Information Technology and the World of Work

    Information technologies have become both a means and an end, transforming the workplace and how work is performed. This ongoing evolution in the work process has received extensive coverage but relatively little attention has been given to how changing technologies and work practices affect the workers themselves. This volume specifi cally examines the institutional and social environment of the ... Read more

    $97.99 CAD

  • Voice and Involvement at Work

    Experience with Non-Union Representation

    Series series Routledge Research in Employment Relations
    In the last decade, nonunion employee representation (NER) has become a much discussed topic in the fields of human resource management, employment relations, and employment/labor law. This book examines the purpose, structure, and performance of various types of employee representation bodies created by companies in non-union settings to promote collective forums for voice and involvement at the ... Read more

    $97.99 CAD

  • Nonunion Employee Representation

    History, Contemporary Practice and Policy

    Examines the history, contemporary practice, and policy issues of non-union employee representation in the USA and Canada. The text encompasses many organizational devices that are organized for the purposes of representing employees on a range of production, quality, and employment issues. ... Read more

    $129.99 CAD

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  • Building Better Public Services

    A Guide for Practitioners

    by Tony Dean ...
    For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can’t own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and ... Read more

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  • Global Leadership, Change, Organizations, and Development

    Leaders, innovators, and managers face tough challenges in an increasingly globalized world. It is growing harder to accomplish personal and organizational objectives.One of the sources of difficulty in accomplishing these objectives is the disregard of researchers, educators, and practitioners toward global leadership. Problems in the Middle East, Africa, and other parts of the world demand great ... Read more

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  • Total Quality Management in Higher Education

    Symbolism or Substance? a Close Look at the Nigerian University System

    If you want to improve quality, save money and provide better services to your customers, this book is for you. ... Read more

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  • Public Administration and Public Affairs

    Public Administration and Public Affairs demonstrates how to govern efficiently, effectively, and responsibly in an age of political corruption and crises in public finance. Providing a comprehensive, accessible and humorous introduction to the field of Public Administration, this text is designed specifically for those with little to no background in the field. Now in its 13th edition, this ... Read more

    $317.99 CAD

  • Digital Kenya

    An Entrepreneurial Revolution in the Making

    Edited by Bitange Ndemo, Tim Weiss ...
    Series series Business and Management (R0)
    This book is open access under a CC BY 4.0 license.Presenting rigorous and original research, this volume offers key insights into the historical, cultural, social, economic and political forces at play in the creation of world-class ICT innovations in Kenya. Following the arrival of fiber-optic cables in 2009, Digital Kenya examines why the initial entrepreneurial spirit and digital revolution ... Read more

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  • The Effective Public Manager

    Achieving Success in Government Organizations

    The Effective Public ManagerThoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh ... Read more

    $88.99 CAD

  • Governing by Network

    The New Shape of the Public Sector

    A fundamental, but mostly hidden, transformation is happening in the way public services are being delivered, and in the way local and national governments fulfill their policy goals. Government executives are redefining their core responsibilities away from managing workers and providing services directly to orchestrating networks of public, private, and nonprofit organizations to deliver the ... Read more

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  • On Being Presidential

    A Guide for College and University Leaders

    Praise for On Being Presidential"This is the best book I've ever read on being a college president."—Arthur Levine, president, Woodrow Wilson National Fellowship Foundation, and president emeritus, Teachers College, Columbia University"A must-read for anyone involved in higher education. Susan Resneck Pierce's cautionary tales and commonsense approach to college management present, in a very ... Read more

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  • Inventing Equal Opportunity

    by Frank Dobbin ...
    Equal opportunity in the workplace is thought to be the direct legacy of the civil rights and feminist movements and the landmark Civil Rights Act of 1964. Yet, as Frank Dobbin demonstrates, corporate personnel experts--not Congress or the courts--were the ones who determined what equal opportunity meant in practice, designing changes in how employers hire, promote, and fire workers, and ... Read more

    $46.99 CAD