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Showing 1 - 12 of 12 results for “claudia lehmann”
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  • Driving Service Productivity

    Value-Creation Through Innovation

    Edited by John Bessant, Claudia Lehmann, Kathrin M. Moeslein ...
    Series series Business and Management (R0)
    In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator’s ... Read more

    $64.99 CAD

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  • The 4th Industrial Revolution

    Responding to the Impact of Artificial Intelligence on Business

    by Mark Skilton, Felix Hovsepian ...
    Series series Business and Management (R0)
    This book helps decision makers grasp the importance, and applicability to business, of the new technologies and extended connectivity of systems that underlie what is becoming known as the Fourth Industrial Revolution: technologies and systems such as artificial intelligence, machine learning, 3D printing, the internet of things, virtual and augmented reality, big data and mobile networks.The WEF ... Read more

    $64.99 CAD

  • Design Thinking Research

    Building Innovators

    Edited by Hasso Plattner, Christoph Meinel, Larry Leifer ...
    Series series Business and Management (R0)
    Design thinking as a user-centric innovation method has become more and more widespread during the past years. An increasing number of people and institutions have experienced its innovative power. While at the same time the demand has grown for a deep, evidence-based understanding of the way design thinking functions. This challenge is addressed by the Design Thinking Research Program between ... Read more

    $179.99 CAD

  • Performance Management Systems

    Design, Diagnosis and Use

    by Chiara Demartini ...
    Series series Business and Management (R0)
    This book presents an analysis and a critical discussion on performance management systems. It seeks to advance the current state of knowledge in the subject by introducing a holistic performance management system - the loosely coupled performance management system. This new system presents a framework to leverage the systemic relationships among already established performance management ... Read more

    $115.99 CAD

  • Business Modelling in the Dynamic Digital Space

    An Ecosystem Approach

    by Omar A El Sawy, Francis Pereira ...
    Series series Business and Management (R0)
    This Springer Briefs volume guides the reader in a comprehensive form to design new digital business models. The book provides strategic roadmaps for enterprises in the digital world, and a comprehensive framework to assess new business models. It aligns both, research and a practical perspective through real case study examples. Even extreme scenarios are employed to ensure that innovative ... Read more

    $64.99 CAD

  • Managing Digital Enterprise

    Ten Essential Topics

    by Jun Xu ...
    Series series Business and Management (R0)
    This book describes the setup of digital enterprises and how to manage them, focusing primarily on the important knowledge and essential understanding of digital enterprise management required by managers and decision makers in organizations. It covers ten essential knowledge areas of this field:• Foundation of Digital Enterprise• Technology Foundation and Talent Management for Digital Enterprise• ... Read more

    $102.99 CAD

  • Service Innovation

    Novel Ways of Creating Value in Actor Systems

    Edited by Marja Toivonen ...
    Series series Business and Management (R0)
    This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of ... Read more

    $115.99 CAD

  • Design Thinking Research

    Making Design Thinking Foundational

    Edited by Hasso Plattner, Christoph Meinel, Larry Leifer ...
    Series series Business and Management (R0)
    This book summarizes the results of Design Thinking Research carried out at Stanford University in Palo Alto, California, USA and Hasso Plattner Institute in Potsdam, Germany. The authors offer readers a closer look at Design Thinking with its processes of innovations and methods. The contents of the articles range from how to design ideas, methods and technologies via creativity experiments and ... Read more

    $205.99 CAD

  • Global Perspectives on Service Science: Japan

    Edited by Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani ...
    Series series Business and Management (R0)
    This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. ... Read more

    $115.99 CAD

  • Accounting Information Systems for Decision Making

    Edited by Daniela Mancini, Eddy H. J. Vaassen, Renata Paola Dameri ...
    Series series Business and Management (R0)
    This book contains a collection of research papers on accounting information systems including their strategic role in decision processes, within and between companies. An accounting system is a complex system composed of a mix of strictly interrelated elements such as data, information, human resources, IT tool, accounting models and procedures. Accounting information systems are often considered ... Read more

    $115.99 CAD

  • Inter-Organizational Relationships

    Towards a Dynamic Model for Understanding Business Network Performance

    by Cecilia Rossignoli, Francesca Ricciardi ...
    Series series Business and Management (R0)
    This book explores the premise that organizations are significantly influenced by their inter-organizational relationships; moreover, these relationships may generate important externalities, both positive and negative, impacting the environment at several levels. The advent of the Internet era, on the other hand, has resulted in disruptive changes in traditional inter-organizational networks, and ... Read more

    $64.99 CAD

  • Competitiveness Creation and Maintenance in the Postal Services Industry

    A Lithuanian Case Study

    by Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys ...
    Series series Business and Management (R0)
    This book examines the changing business and economic environment for postal services in Lithuania and the upcoming challenges for this industry. Postal services continue to play a central part in the development of national economies. However, the economic and social role of postal services has changed rapidly and fundamentally over the last two decades. In most industrialized countries, paper ... Read more

    $115.99 CAD