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  • Serviceology for Services

    7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings

    Edited by Takeshi Takenaka, Spring Han, Chieko Minami ...
    Series series Springer Nature Proceedings Computer Science
    This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service ... Read more

    $64.99 CAD