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“bob hobbi”

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  • Building a Customer Service Culture

    The Seven Serviceelements of Customer Success

    by Mario Martinez, Bob Hobbi ...
    The tenets of excellent customer service are central to any organization that creates or delivers products or services In fact, excellent customer service is a bigger differentiator today than it was twenty years ago. Customers are hungry for good service; they are hungry to establish long-term relationships with those who provide not only a one-time solution but serve as a long-term resource. ... Read more

    $59.39 CAD