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  • Avoiding the News

    Reluctant Audiences for Journalism

    Series series Reuters Institute Global Journalism Series
    Winner, 2025 Hazel Gaudet-Erskine Best Book Award, International Journal of Press/PoliticsWinner, 2024 Choice Outstanding Academic TitleA small but growing number of people in many countries consistently avoid the news. They feel they do not have time for it, believe it is not worth the effort, find it irrelevant or emotionally draining, or do not trust the media, among other reasons. Why and how ... Read more

    $35.99 CAD

  • The Emotionally Intelligent Salesperson

    Understanding How Emotions Impact Sales Success

    The Emotionally Intelligent Salesperson explores how our emotions impact the decisions we make, the behaviors we display, and our performance in a sales environment. By understanding our emotions and the emotions of others, we are in a better position to positively influence the sales conversation to achieve sales success. In this sales guide, learn how to: • improve sales performance from an ... Read more

    $5.99 CAD

  • Avoiding the News

    Reluctant Audiences for Journalism

    Series series Reuters Institute Global Journalism Series
    Winner, 2025 Hazel Gaudet-Erskine Best Book Award, International Journal of Press/PoliticsWinner, 2024 Choice Outstanding Academic TitleA small but growing number of people in many countries consistently avoid the news. They feel they do not have time for it, believe it is not worth the effort, find it irrelevant or emotionally draining, or do not trust the media, among other reasons. Why and how ... Read more

    $35.99 CAD

  • Black United Methodists Preach!

    What accounts for the spiritual power and vitality of black preaching? What are the distinctive contributions of black preaching to the life of The United Methodist Church? How must black preaching evolve if it is to rise to the new challenges facing the UMC?Fifteen distinguished preachers from across the connection answer these and other questions in this important and illuminating volume ... Read more

    $22.99 CAD

  • Audiobook

    100+ Life Hacks That Can Change Your Life Today & Not Tomorrow

    Tips for Life, Love, Work, Play, and Everything in Between

    by Sweet Palmer ...
    Narrated by Benjamin Crow ...

    Unabridged

    3 hours 38 min

    100+ Life Hacks That Can Change Your Life Today and Not Tomorrow contains insightful advice on life, love, work, and play.This book contains practical and easy-to-follow tips to improve your home, work, health and fitness, finances, relationships, and more! This book's recommendations include small and big steps that you can practice daily to improve your life TODAY! ... Read more

    $12.99 CAD or Free with Kobo Plus

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  • The Art and Science of Dealing with Difficult People

    by David Brown ...
    In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial ... Read more

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  • Dealing with Difficult People

    by David Brown ...
    Series series Collins Business Secrets
    The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive ... Read more

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  • Assert Yourself

    How to Find Your Voice and Make Your Mark

    Series series Steps to Success
    Do you find it hard to say 'no'? Are you tongue-tied in important meetings? Assert Yourself will help you find your voice and stand up for yourself without appearing aggressive.Full of practical advice on how to change the way you work and livefor the better, the book contains a self-assessment quiz, step-by-stepguidance, top tips, common mistakes and advice on how to avoid them,summaries of key ... Read more

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  • Dealing with Difficult People

    Handling those crucial conversations

    by Gerard Strong ...
    Series series Difficult Conversations
    Think of a conversation you have been putting off.Have you got it?okThen let’s go...Those times when you know you should talk to someone, but you don’t. Maybe you have tried before and it went badly. Or maybe you fear that talking will only make the situation worse.Still, there is a feeling of being stuck, and you would like to free up that stuck energy for more useful purposes. There are many ... Read more

    $9.32 CAD

  • What Makes a Leader? (Harvard Business Review Classics)

    Series series Harvard Business Review Classics
    When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional ... Read more

    $10.99 CAD or Free with Kobo Plus

  • The Emotional Intelligence Workbook: Teach Yourself

    Do you want to be able to persuade, influence, or empathise with people in any situation? Do you want to be able to click with people instantly? Do you want people to trust you?This new Teach Yourself Workbook doesn't just tell you what emotional intelligence is. It accompanies you every step of the way, with diagnostic tools, goal-setting charts, practical exercises, and many more features ideal ... Read more

    $13.99 CAD

  • How to Manage Difficult Staff (and stop going crazy)

    by Peter O'Neill ...
    This book provides all the systems, techniques and knowledge you need to effectively manage "difficult" staff, overcome staff conflict and become a far more productive manager.Every manager has problems with staff at some stage. Unfortunately, there are some really "difficult" employees that cause much greater stress and frustration mainly because managers just don't know the most effective way to ... Read more

    $13.99 CAD or Free with Kobo Plus