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Tap

Unlocking the Mobile Economy

by Anindya Ghose ...

How the smartphone can become a personal concierge (not a stalker) in the mobile marketing revolution of smarter companies, value-seeking consumers, and curated offers.Consumers create a data trail by tapping their phones; businesses can tap into this trail to harness the power of the more than three trillion dollar mobile economy. According to Anindya Ghose, a global authority on the mobile ... Read more

$19.19 CAD

Also available as: Audiobook

How the smartphone can become a personal concierge (not a stalker) in the mobile marketing revolution of smarter companies, value-seeking consumers, and curated offers.Consumers create a data trail by tapping their phones; businesses can tap into this trail to harness the power of the more than three trillion dollar mobile economy. According to Anindya Ghose, a global authority on the mobile
... Read more

Also available as: Audiobook
Thrive

Maximizing Well-Being in the Age of AI

by Ravi Bapna, Anindya Ghose ...

How AI can positively impact so many aspects of our daily lives, from health and wellness to work, education, and home life.Artificial intelligence (AI) is a powerful general-purpose technology that is reshaping the modern economy, but misperceptions about AI stand in the way of harnessing it for the betterment of humanity. In Thrive, Ravi Bapna and Anindya Ghose counter the backlash by showcasing ... Read more

$27.19 CAD

Also available as: Audiobook

How AI can positively impact so many aspects of our daily lives, from health and wellness to work, education, and home life.Artificial intelligence (AI) is a powerful general-purpose technology that is reshaping the modern economy, but misperceptions about AI stand in the way of harnessing it for the betterment of humanity. In Thrive, Ravi Bapna and Anindya Ghose counter the backlash by showcasing
... Read more

Also available as: Audiobook
Audiobook

Audiobook

Tap

Unlocking the Mobile Economy

by Anindya Ghose ...

Narrated by James Foster ...

Unabridged

8 hours 26 min

Consumers create a data trail by tapping their phones; businesses can tap into this trail to harness the power of the more than three trillion dollar mobile economy. According to Anindya Ghose, a global authority on the mobile economy, this two-way exchange can benefit both customers and businesses. In Tap, Ghose welcomes us to the mobile economy of smartphones, smarter companies, and value ... Read more

$21.99 CAD

Also available as: eBook

Consumers create a data trail by tapping their phones; businesses can tap into this trail to harness the power of the more than three trillion dollar mobile economy. According to Anindya Ghose, a global authority on the mobile economy, this two-way exchange can benefit both customers and businesses. In Tap, Ghose welcomes us to the mobile economy of smartphones, smarter companies, and value
... Read more

Also available as: eBook
Audiobook

Audiobook

Thrive

Maximizing Well-Being in the Age of AI

by Ravi Bapna, Anindya Ghose ...

Narrated by Amir Abdullah ...

Unabridged

5 hours 49 min

Artificial intelligence (AI) is a powerful general-purpose technology that is reshaping the modern economy, but misperceptions about AI stand in the way of harnessing it for the betterment of humanity. In Thrive, Ravi Bapna and Anindya Ghose counter the backlash by showcasing how AI is positively influencing the aspects of our daily lives that we care about most: our health and wellness, ... Read more

$26.99 CAD or Free with Kobo Plus

Also available as: eBook

Artificial intelligence (AI) is a powerful general-purpose technology that is reshaping the modern economy, but misperceptions about AI stand in the way of harnessing it for the betterment of humanity. In Thrive, Ravi Bapna and Anindya Ghose counter the backlash by showcasing how AI is positively influencing the aspects of our daily lives that we care about most: our health and wellness,
... Read more

Also available as: eBook

The AI Con

How to Fight Big Tech’s Hype and Create the Future We Want

by Emily M. Bender, Alex Hanna ...

A smart, incisive work of technology criticism that examines the technologies sold as artificial intelligence, the drawbacks of systems sold under this banner, and why it’s crucial to recognize the many ways in which AI hype covers for a small set of power-hungry actors.Is artificial intelligence going to take over the world? Have big tech scientists created an artificial lifeform that can think ... Read more

$19.99 CAD

Also available as: Audiobook

A smart, incisive work of technology criticism that examines the technologies sold as artificial intelligence, the drawbacks of systems sold under this banner, and why it’s crucial to recognize the many ways in which AI hype covers for a small set of power-hungry actors.Is artificial intelligence going to take over the world? Have big tech scientists created an artificial lifeform that can think
... Read more

Also available as: Audiobook
101 Design Methods

A Structured Approach for Driving Innovation in Your Organization

by Vijay Kumar ...

The first step-by-step guidebook for successful innovation planningUnlike other books on the subject, 101 Design Methods approaches the practice of creating new products, services, and customer experiences as a science, rather than an art, providing a practical set of collaborative tools and methods for planning and defining successful new offerings. Strategists, managers, designers, and ... Read more

$29.99 CAD

The first step-by-step guidebook for successful innovation planningUnlike other books on the subject, 101 Design Methods approaches the practice of creating new products, services, and customer experiences as a science, rather than an art, providing a practical set of collaborative tools and methods for planning and defining successful new offerings. Strategists, managers, designers, and
... Read more
AI Snake Oil

What Artificial Intelligence Can Do, What It Can’t, and How to Tell the Difference

by Arvind Narayanan, Sayash Kapoor ...

**From two of TIME’s 100 Most Influential People in AI, what you need to know about AI—and how to defend yourself against bogus AI claims and productsConfused about AI and worried about what it means for your future and the future of the world? You’re not alone. AI is everywhere—and few things are surrounded by so much hype, misinformation, and misunderstanding. In AI Snake Oil, computer ... Read more

$19.99 CAD

Also available as: Audiobook

**From two of TIME’s 100 Most Influential People in AI, what you need to know about AI—and how to defend yourself against bogus AI claims and productsConfused about AI and worried about what it means for your future and the future of the world? You’re not alone. AI is everywhere—and few things are surrounded by so much hype, misinformation, and misunderstanding. In AI Snake Oil, computer
... Read more

Also available as: Audiobook
The Digital Transformation Playbook

Rethink Your Business for the Digital Age

by David Rogers ...

Rethink your business for the digital age.Every business begun before the Internet now faces the same challenge: How to transform to compete in a digital economy?Globally recognized digital expert David L. Rogers argues that digital transformation is not about updating your technology but about upgrading your strategic thinking. Based on Rogers's decade of research and teaching at Columbia ... Read more

$30.99 CAD

Also available as: Audiobook

Rethink your business for the digital age.Every business begun before the Internet now faces the same challenge: How to transform to compete in a digital economy?Globally recognized digital expert David L. Rogers argues that digital transformation is not about updating your technology but about upgrading your strategic thinking. Based on Rogers's decade of research and teaching at Columbia
... Read more

Also available as: Audiobook
Power and Prediction

The Disruptive Economics of Artificial Intelligence

by Ajay Agrawal, Joshua Gans, Avi Goldfarb ...

Disruption resulting from the proliferation of AI is coming. The authors of the bestselling Prediction Machines can help you prepare.Artificial intelligence (AI) has impacted many industries around the world—banking and finance, pharmaceuticals, automotive, medical technology, manufacturing, and retail. But it has only just begun its odyssey toward cheaper, better, and faster predictions that ... Read more

$33.99 CAD or Free with Kobo Plus

Also available as: Audiobook

Disruption resulting from the proliferation of AI is coming. The authors of the bestselling Prediction Machines can help you prepare.Artificial intelligence (AI) has impacted many industries around the world—banking and finance, pharmaceuticals, automotive, medical technology, manufacturing, and retail. But it has only just begun its odyssey toward cheaper, better, and faster predictions that
... Read more

Also available as: Audiobook
This Is Service Design Doing

by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider ...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... Read more

$43.99 CAD

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service
... Read more
The Algorithm

How AI Decides Who Gets Hired, Monitored, Promoted, and Fired and Why We Need to Fight Back Now

by Hilke Schellmann ...

ANTHEM AWARD WINNER • **NAMED A FINANCIAL TIMES BEST BOOK OF THE YEAR 2024AI is on the brink of dominating our lives, threating our privacy and human future—if we don’t take action now.**In The Algorithm, Emmy‑award winning Wall Street Journal and Guardian contributor Hilke Schellmann delivers a shocking and illuminating exposé on one of the most pressing civil rights issues of our time: how AI ... Read more

$20.99 CAD

Also available as: Audiobook

ANTHEM AWARD WINNER • **NAMED A FINANCIAL TIMES BEST BOOK OF THE YEAR 2024AI is on the brink of dominating our lives, threating our privacy and human future—if we don’t take action now.**In The Algorithm, Emmy‑award winning Wall Street Journal and Guardian contributor Hilke Schellmann delivers a shocking and illuminating exposé on one of the most pressing civil rights issues of our time: how AI
... Read more

Also available as: Audiobook
The Employee Experience Advantage

How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

by Jacob Morgan ...

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don'tRecently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind ... Read more

$21.99 CAD

Also available as: Audiobook

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don'tRecently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind
... Read more

Also available as: Audiobook

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The AI Con

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This Is Service Design Doing

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